I just opened my statement for my smaller Bank of America credit card to find that my minimum amount due has DOUBLED and I was assessed a $39 late fee.
I paid the last $2 of my minimum 2 days late last month, you see.
It was $2 because the amount changed and I didn't realize it.
It was 2 days late because by the time I realized the change, it was the day before the payment was due, and I guess that wasn't enough time for that invisible electronic money to make it from my credit union to B of A.
So I called, and was initially told that the service rep could only waive half the fee.
Cue request for a supervisor.
Would I hold? Yup.
OK, she can waive it because I've been a customer since 2003. Thanks, stupervisor!
What about my new and enhanced minimum payment that is double the typical amount due? Nope, no can do. You're stuck with that, "it has already gone through our system, we can't change it."
Cue the bullshit detector. But also, cue me nearly being late for yoga class, which is such a faux pas it's not even funny.
I'll be calling back tomorrow to see if I can get that new minimum payment lowered. It's only an extra $36, but it seems like too much to me when I paid just 2 days late and I was only missing $2. I know I signed up and these are their terms, but I'll be damned if I'll make it easy for them.
I am so irritated, actually, that I am tempted to call up and cancel each of my accounts with them. That would leave me with no open visa/mastercard credit cards, but I still have the debit cards for my two checking accounts and my CostCo Amex. I'm just so sick of them, and I have no power in this relationship. The only way I can express my frustration is by closing the accounts. What say you, internets?
53 minutes ago